
Short Course
Essentials of Supply Chain Management
Learn to lead an integrated supply chain using core concepts, metrics, and simulation to boost satisfaction, turnover, and partnerships.
Current Offerings
Overview
Who Should Attend
Ideal for mid- to senior-level managers and directors new to supply chain processes and seeking best practices. Functional counterparts in finance, IT, manufacturing, and marketing will also benefit, including distribution and transportation directors, plant managers, senior supply services managers, logistics specialists, and supply chain/customer service professionals.
Program Benefits
Improve your ability to:
Avoid common supply chain pitfalls
Reduce costs and improve service
Strengthen inventory deployment strategies
Improve customer service performance
Align supply chain functions around shared goals
Develop effective performance metrics
Shorten cycle times and improve asset utilization
Use technology to enhance performance
Build stronger supplier and partner relationships
One of the best logistics courses I've attended! The faculty/presenters were well prepared and professional. The material was grounded in theory and full of examples and practical application. The facilities and hospitality were five star from arrival to departure! The examples of similarities in the business and defense industry were enlightening for all attendees. I would highly recommend it. . . A First Class Operation!"
Lt.Col. J. Reggie Hall
Executive Officer to the Assistant, Air Force Deputy Chief of Staff for Installations and Logistics
Program Content
Defining the Supply Chain
Scope of Supply Chain Activities
Systems Perspective of the Supply Chain
Market Demands and Corporate Expectations
Link Between Business Strategy and Logistics
Motivational and Leadership Technologies
Value Chain Analysis
Competing on Speed, Flexibility, Responsiveness, Quality, and Value-Added Services
Competing Through Alliances
Strategic Alliances and Partnerships
Characteristics of Partnerships
Current Research and "Best Practices"
Shared Use of Technologies
Factors Leading to Partnership Satisfaction
The Role of Information Technology (IT) in the Supply Chain
Innovative Technologies and Their Uses
IT and Supply Chain Integration
Inventory Management Throughout the Chain
Enterprise Resource Planning Systems
Manufacturing/Distribution Resource Planning
Relationship Between Logistics and Customer Satisfaction
Methodologies for Measuring Effectiveness
Integrated Logistics Simulation
Faculty
Marc Feeser
Senior Director, Supply Chain Planning & Logistics, Thermo Fisher Scientific
Marc brings over 18 years of transportation operations experience across Fortune 500 companies. Previously, he held transportation leadership roles at Dell Technologies focused on the Americas network and spent six years at Best Buy designing and implementing its North American carrier strategy.
Chris Norek, Ph.D.
Senior Partner, Chain Connectors
Chris brings over 20 years of supply chain expertise across consulting, industry, and academia. His experience includes strategy, demand planning, transportation, distribution networks, facility design, SKU and supplier rationalization, technology selection and implementation, and returns management. He was named a DC Velocity “Rain Maker” in 2018.

Professional Certificate
Supply Chain Certificates
This course is one of three programs required for our Supply Chain certificate. Complete the programs in any order and develop expertise in supply chain operations, leadership, and management.
Customize this Program
All programs and delivered to groups of 10 or more. A member of our team will reach out to discuss your goals and explore the right fit for your group. You can also reach us directly at 800-311-6364.
Additional Information
Our Learning Solutions Associate can hold a seat for you in the program. A reservation does not commit you until you submit the online registration form. To reserve your spot, email our office.
A 10% reduced rate on live remote delivery is available to military and government employees, Penn State alumni, individuals pursuing a professional certificate, teams of three or more from the same organization, and CSCR corporate sponsors or affiliated groups.
Yes. This program can count toward a . Complete three qualifying programs at your own pace to earn the certificate. Note: Each program can only count toward one certificate.
After you register, you’ll gain access to your personal learning portal. There, you’ll find pre-program assignments, information about faculty and fellow participants, plus other program resources.
Accepted applicants can transfer to another section if the transfer is arranged more than four weeks before the program begins. Additional transfers are subject to a charge of 10% of the current program fee. A sponsoring company may also identify a replacement candidate, provided the candidate is accepted into the program.
Refunds are based on when written notice of withdrawal is received:
More than six weeks before the program begins: Full refund
Between two and six weeks before the program begins: 50% refund
Two weeks or less before the program begins: No refund
All withdrawals, transfers, and substitutions must be confirmed in writing by the registered participant or their agent. If written notification is not received, the full program fee will be assessed.
Penn State may cancel or postpone a program due to insufficient enrollment or other unforeseen circumstances. If a program is canceled, registration fees will be refunded; however, Penn State is not responsible for other related expenses, including airline or travel agency cancellation or change fees. If a program is postponed, you may receive a refund or transfer your program fee to another session.
If you have questions about transfers or cancellations, please contact us.