Johanna Amaya
Assistant Professor in Supply Chain & Information Systems
Johanna Amaya is an Assistant Professor of Supply Chain Management. She completed studies in Industrial Engineering, Business Logistics, and Transportation Engineering. By analyzing the perspective of multiple stakeholders, her research focuses on complex systems, particularly disaster response and urban freight logistics. Due to the high societal and policy impact of her research, she actively participates in review panels for multiple funding agencies in the US. Currently, Dr. Amaya serves as President of the College of Humanitarian Operations and Crisis Management at the Production and Operations Management Society (POMS) and is also part of the Editorial Review Board for the Journal of Operations Management and Journal of Business Logistics; top journals in the field.
Expertise
- Disaster Response Logistics - Urban Freight Logistics - Last Mile Deliveries - E-Commerce Operations - Consumer Behavior - Stakeholder Engagement - Resilient Supply Chains
Education
PhD in Transportation Engineering, Rensselaer Polytechnic Institute, Troy, NY, 2016-05-01 M.Sc. in Industrial and Systems Engineering, The University of Florida, Gainesville, FL, 2009-12-01 Specialist in Business Logistics, Universidad del Norte, Barranquilla, Colombia, 2004-09-01 B.S. in Industrial Engineering, Universidad del Norte, Barranquilla, Colombia, 2002-03-01
Courses Taught
SCM 404 – Dem Fulfil
Analysis of demand fulfillment and the role of distribution operations management in the supply chain. SCM 404 Demand Fulfillment (3)This course introduces the student to how customer demand is managed and how subsequent orders are filled in both business-to-business and business-to-consumer markets. Topics focus on the demand fulfillment process, which encompasses flows of goods, information, and funds from the moment a business receives an order from a customer until all requirements for the order are satisfied in full. These topics include: *role of demand management and distribution operations in the supply chain*transportation management*distribution center processes *inventory control and order management elements*facility costing and productivity analysis*strategic demand management and distribution operations issues in the supply chain.Both theoretical and quantitative perspectives will be offered on these topics. Additionally, each topic will be addressed from strategic and financial perspectives. After completing this course, students will have the knowledge, skills, and abilities to: *Explain the role of demand management in the supply chain*Explain the role of distribution operations in demand management*Determine the strategic and financial impacts of demand management and distribution operations management*Articulate the role of information systems in demand management and distribution operations management*Use quantitative techniques to analyze supply chain processes*Describe related system software. This is one of three prescribed foundation courses for the Supply Chain and Information Systems major for which SCM 301 Supply Chain Management is a prerequisite. This course also satisfies the prerequisite for SCM 421 Supply Chain Modeling and Analysis. Student evaluations are based on individual and group homework assignments and computer-lab exercises, as well as on at least three written examinations.
SCM 494H – Research Project (H)
Supervised student activities on research projects identified on an individual or small-group basis.
SCM 497 – Special Topics
Formal courses given infrequently to explore, in depth, a comparatively narrow subject that may be topical or of special interest.
Selected Publications
Amaya J., Encarnacion T. "E-Consumers' Perceptions toward Retail Delivery Fees" Journal of Business Logistics, vol. 47, 2026-01-01
Rueda-Velasco F., Amaya J., Jaller M. "Leveraging Social Assistance Networks for Enhanced Disaster Response Logistics" International Journal of Disaster Risk Reduction, vol. 131, 2025-11-14
Amaya J., Reed S. "Space Management Policy for Urban Last-Mile Parking Infrastructure: A Demand-Oriented Approach" Transportation Research Part E: Logistics and Transportation Review, vol. 200, 2025-06-03
Amaya J., Encarnacion T., Cantillo V. "Sustainable last mile delivery alternatives: Influencing factors and willingness to use" Transportation Research Part D: Transport and Environment, vol. 139, 2025-01-06
Encarnacion T., Amaya J. "Determinants of parcel locker adoption for last-mile deliveries in urban and suburban areas" Transportation Journal, vol. 64, 2024-07-21
Amaya J., Serrano I., Cantillo V., Arellana J., Perez C. "Implications of Trust, Preparedness, Risk Perceptions, and Local Context on Deprivation Costs and Disaster Relief Planning" Socio-Economic Planning Sciences, vol. 91, 2024-02-01
Amaya J., Encarnacion T., Delgado M. "Understanding Delivery Drivers' Parking Preferences in Urban Freight Operations" Transportation Research Part A: Policy and Practice, vol. 176, 2023-09-01
Cantillo V., Amaya J., Serrano I., Cantillo-Garcia V., Galvan J. "Influencing Factors of Trucking Companies Willingness to Shift to Alternative Fuel Vehicles" Transportation Research Part E: Logistics and Transportation Review, vol. 163, 2022-07-01
Fernandez-Pernett S., Amaya J., Arellana J., Cantillo V. "Questioning the implication of the utility-maximization assumption for the estimation of deprivation cost functions after disasters" International Journal of Production Economics, vol. 247, 2022-01-29
Amaya J., Delgado M., Arellana J., Allen J. "Urban Freight Logistics: What do Citizens Perceive?" Transportation Research Part E: Logistics and Transportation Review, vol. 152, 2021-08-01
Holguin-Veras J., Amaya J., Sanchez-Diaz I., Browne M., Wojtowicz J. "State of the Art and Practice of Urban Freight Management Part I: Infrastructure, Vehicle-Related, and Traffic Operations" Transportation Research Part A: Policy and Practice, vol. 137, 2020-07-01
Holguin-Veras J., Amaya J., Sanchez-Diaz I., Browne M., Wojtowicz J. "State of the Art and Practice of Urban Freight Management Part II: Financial Approaches, Logistics, and Demand Management" Transportation Research Part A: Policy and Practice, vol. 137, 2020-07-01
Amaya J., Arellana J., Delgado M. "Stakeholders Perceptions to Sustainable Urban Freight Policies in Emerging Markets" Transportation Research Part A: Policy and Practice, vol. 132, 2020-02-01
Holguin-Veras J., Amaya J., Cantillo V., Van Wassenhove L., Aros-Vera, Jaller M. "Econometric estimation of deprivation cost functions: A contingent valuation experiment" Journal of Operations Management, vol. 45, 2016-07-01
Santander-Mercado A., Amaya J., Viloria C. "Diseño de Cadenas de Suministros Resilientes" 2014-01-01
Cantillo V., Amaya J., Ortuzar J. "Thresholds and Indifference in Stated Choice Surveys" Transportation Research Part B: Methodology, vol. 44, 2010-07-01
Honors and Awards
Smeal Impact Award - Nominee, Penn State University - Smeal College of Business, (2025-04-30)
Early Achievement in Research - Nominee, Ivy College of Business - Iowa State University, (2018-04-26)
POMS Emerging Scholar, Production and Operations Management Society, (2017-05-07)
Franz Edelman Laureate for Achievements in Operations Research and Management Science, INFORMS, (2017-04-03)
FOCUS Fellow, Georgia Institute of Technology - Georgia Tech, (2016-01-14)
Founders Award of Excellence, Rensselaer Polytechnic Institute - RPI, (2015-10-24)
Rising Star, Massachusetts Institute of Technology - MIT, (2015-10-15)
Eno Fellow, Eno Center for Transportation, (2015-05-31)